Frequently Asked Questions (FAQ's) :

For Price Quote Requests please send an email with your welding machine requirements to sales@electroweld.com

or

Submit the Price Quote Request via the following link:

For direct help with selecting the right machine for your welding requirements and application you can also Book an Online Zoom Meeting with our Electroweld Sales Engineers or Call Us directly at the phone numbers listed below.

Electroweld Industries

5, Hira Compound, R.C Marg, Chembur, Mumbai, INDIA - 400074

Call (India Office): +91 222 522 6180, +91-9702579330

Mobile/Whatsapp: +91-9820160332

Call (USA/Mexico Sales): +1 (214)-636-3048

Email: sales@electroweld.com

Drop us a line and we’ll get back to you as soon as possible

An online order can be placed directly on the  Electroweld Online Store by adding your Machine to the Cart and completing the order forms during the checkout process.

Note: At the end of the checkout process you will have the option of completing the payment via Paypal or you can choose to place the online order without the payment details. We will contact you separately on receiving the online order and discuss the payment method offline.

or

Purchase Order can also be directly submitted via sales@electroweld.com or Fax: + 91-22-25272731.

For ordering parts please send an email to sales@electroweld.com with the Machine Model Number and the requested Part Name/Number (or picture of the part). We will revert back with the part pricing and order completion details.

Note: The machines will be available for shipping FOB / CIF Ex-Works , 4 weeks after clearance of payment. We can only put your order into production once the payment has been cleared.

Payments can be processed either via PAYPAL using the link: https://paypal.me/electroweld74

OR

Request Payment Instructions for Wire Transfer or Cashiers Check when submitting your purchase order by sending an email to sales@electroweld.com

- The order will ship as per our quotation post receipt and clearance of payment. Shipping times may vary depending on any customization of the machine needed for your application and any additional charges will be added to the final invoice. Please send any customization requests to sales@electroweld.com

- For International Orders the listed price includes supplier paid shipping via CIF – Cost, insurance, and freight (named port of destination). FOB or DAP quotes available on request

- Cost, insurance, and freight (CIF) is an expense paid by a seller to cover the costs, insurance, and freight of a buyer's order while it is in transit. The goods are exported to a port named in the sales contract. Until the goods are fully loaded onto a transport ship, the seller bears the costs of any loss or damage to the product. Further, if the product requires additional customs duties, export paperwork, or inspections or rerouting, the seller must cover these expenses. Once the freight loads, the buyer becomes responsible for all other costs.

- Any additional brokerage, customs, and duty fees associated with international shipments are the customer's responsibility and are not included.

FREE International Shipping to your nearest port via sea shipment (CIF-Named Port of Destination). This ensures your end cost of shipping is equivalent to buying your machine locally from a dealer in your country. Separately shipping costs for all local orders within INDIA are quoted during Invoicing

- Machines are usually ready to ship within 4-weeks of Payment Clearance. Additional time might be taken for certain complex customization requests.

- We send actual videos of operation, showing the working of your machine and welding of any sample parts as per your requirements to the email address on the invoice before shipment.

- We also ensure that the machines are crated and packed as per shipping requirements to your country of delivery.

- Tracking details will be sent out via Email or SMS when available.

- For International Orders the listed price includes supplier paid shipping via CIF – Cost, insurance, and freight (named port of destination). FOB or DAP quotes available on request

- Cost, insurance, and freight (CIF) is an expense paid by a seller to cover the costs, insurance, and freight of a buyer's order while it is in transit. The goods are exported to a port named in the sales contract. Until the goods are fully loaded onto a transport ship, the seller bears the costs of any loss or damage to the product. Further, if the product requires additional customs duties, export paperwork, or inspections or rerouting, the seller must cover these expenses. Once the freight loads, the buyer becomes responsible for all other costs.

- Any additional brokerage, customs, and duty fees associated with international shipments are the customer's responsibility and are not included.

Standard Incoterms Information on included shipping to destination port via CIF (Cost, insurance, and freight) is available HERE

WARRANTY:

We take pride in the quality and reliability of our well engineered Welding Machines . Our machines come with a Standard ONE Year Parts and Labor Warranty.

EXTENDED WARRANTY:

We also provide 1YR and 2YR Extended Warranty Options for purchase, which can give you further peace of mind on your equipment purchase.

For Extended Warranty Quote Requests please send an email with your extended term requirements to sales@electroweld.com

The Warranty Information for ELECTROWELD INDUSTRIES products is available HERE

SUPPORT:

Electroweld product manuals provide technical details on installation and commissioning. We can additionally provide remote support to your engineers for successful turn-up and commissioning of your machine. We can also provide a quote for on-site service if available in your country.

Please submit a Service Request using the following link:

You can also submit your Service Requests via email to service@electroweld.com

The TERMS & CONDITIONS for purchase of ELECTROWELD INDUSTRIES products is available HERE

Electroweld Industries

5, Hira Compound, R.C Marg, Chembur, Mumbai, INDIA - 400074

Call (India Office): +91 222 522 6180, +91-9702579330

Mobile/Whatsapp: +91-9820160332

Call (USA/Mexico Sales): +1 (214)-636-3048

Email: sales@electroweld.com

Drop us a line and we’ll get back to you as soon as possible

Contact Details:

Drop us a line via email or using the Contact form below and we will help find the best solution for your Welding Applications.

Electroweld Industries

5, Hira Compound, R.C Marg

Chembur, Mumbai, INDIA - 400074

Call (India Office): +91 222 522 6180, +91-9702579330

Mobile/Whatsapp: +91-9820160332

Call (USA/Mexico Sales): +1 (214)-636-3048

Email: sales@electroweld.com

Drop us a line and we’ll get back to you as soon as possible